Resources The Child Welfare Workforce Crisis: Implications for Leadership - published in "Common Ground", a publication of the  New England Association of Child Welfare Commissioners and Directors, November 2005; authored by Jess McDonald,  Connie Flower & Mike Sumski Reform in Action - from "The Future of Children", a publication of the David and Lucile Packard Foundation -  see www.futureofchildren.org VOLUME 14, NUMBER 1 - WINTER 2004 Managing for Excellence - Improving Client Outcomes in Public Child Welfare Systems through Better Management of the Purchase of Services; authored by Jess McDonald Lessons Learned from Illinois - Comments by Jess McDonald